Intermittent Issues Affecting Support Ticket Submission

Incident Report for Simon AI

Investigating

We are investigating an issue affecting the ability to submit and interact with support tickets through the Simon Web App. Customers can continue to respond to existing open tickets via email while we work to resolve the issue. We will provide further updates as more information becomes available.

Posted May 22, 2026 - 17:55 UTC

This incident affects: Simon Web App.