All Systems Operational

Uptime over the past 90 days. View historical uptime.
Simon Web App Operational
90 days ago
99.94 % uptime
Today
Journeys Operational
90 days ago
100.0 % uptime
Today
Simon Event Trigger Flows Operational
90 days ago
100.0 % uptime
Today
Simon Data Pipes Operational
90 days ago
100.0 % uptime
Today
Simon Data Syncs Operational
90 days ago
93.0 % uptime
Today
Simon Audience API Operational
90 days ago
100.0 % uptime
Today
Simon Mail Operational
90 days ago
100.0 % uptime
Today
Simon Mail (message sending) Operational
90 days ago
100.0 % uptime
Today
Simon Mail (subscription management) Operational
90 days ago
100.0 % uptime
Today
3rd Party Email Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
90 days ago
100.0 % uptime
Today
Iterable Global API Operational
90 days ago
100.0 % uptime
Today
3rd Party Push Operational
90 days ago
100.0 % uptime
Today
Airship Mobile Messaging Operational
90 days ago
100.0 % uptime
Today
AWS sns Operational
90 days ago
100.0 % uptime
Today
3rd Party SMS Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Delivery Notifications & Status Callbacks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 1, 2026

No incidents reported today.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
AWS Access Issue
Resolved - This incident has been resolved.
Feb 26, 21:09 UTC
Monitoring - Data pipelines experienced an unexpected delay due to an AWS access issue. This has since been resolved and we are actively ensuring pipelines finish as quickly as possible.
Feb 26, 18:05 UTC
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Sporadic login issues
Resolved - This incident has been resolved.
Feb 19, 22:04 UTC
Monitoring - A fix has been implemented and we are monitoring.
Feb 19, 19:09 UTC
Update - We are continuing to investigate this issue.
Feb 19, 18:27 UTC
Investigating - We're aware of sporadic login issues and we're investigating
Feb 19, 18:27 UTC
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

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