All Systems Operational

Uptime over the past 90 days. View historical uptime.
Simon Web App Operational
90 days ago
99.99 % uptime
Today
Journeys Operational
90 days ago
100.0 % uptime
Today
Simon Event Trigger Flows Operational
90 days ago
100.0 % uptime
Today
Simon Data Pipes Operational
90 days ago
100.0 % uptime
Today
Simon Data Syncs Operational
90 days ago
100.0 % uptime
Today
Simon Audience API Operational
90 days ago
99.99 % uptime
Today
Simon Mail Operational
90 days ago
100.0 % uptime
Today
Simon Mail (message sending) Operational
90 days ago
100.0 % uptime
Today
Simon Mail (subscription management) Operational
90 days ago
100.0 % uptime
Today
3rd Party Email Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
90 days ago
100.0 % uptime
Today
Iterable Global API Operational
90 days ago
100.0 % uptime
Today
3rd Party Push Operational
90 days ago
100.0 % uptime
Today
Airship Mobile Messaging Operational
90 days ago
100.0 % uptime
Today
AWS sns Operational
90 days ago
100.0 % uptime
Today
3rd Party SMS Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Delivery Notifications & Status Callbacks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 20, 2026

No incidents reported today.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Account Maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 05:30 UTC
Scheduled - Starting Wednesday, July 29, we'll archive old, unused datasets to keep your workspace easier to navigate and reduce load on your data pipelines.

What gets archived:

1. Datasets more than 90 days old with no references anywhere on the platform (segments, journeys, message content, custom contexts, exports, or other datasets).

2. Datasets more than 90 days old connected only to inactive segments, meaning segments that don't power any flow, journey, or message content and haven't been viewed in 30 days. These segments are archived too.

Every item passes a safety check first, and nothing you actively use is affected. Archiving is also reversible. If you have questions or want something restored, reach out to your TAM.

The value in this work in helping to remove clutter from your account and support decreasing the total time it takes to run a refresh where possible.
Jul 23, 20:39 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

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