All Systems Operational
Uptime over the past 90 days. View historical uptime.
Simon Web App Operational
90 days ago
99.96 % uptime
Today
Simon Event Trigger Flows Operational
90 days ago
99.56 % uptime
Today
Simon Data Pipes Operational
90 days ago
100.0 % uptime
Today
Simon Data Syncs Operational
90 days ago
99.97 % uptime
Today
Simon Audience API Operational
90 days ago
99.99 % uptime
Today
Simon Mail Operational
90 days ago
100.0 % uptime
Today
Simon Mail (message sending) Operational
90 days ago
100.0 % uptime
Today
Simon Mail (subscription management) Operational
90 days ago
100.0 % uptime
Today
3rd Party Email Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
90 days ago
100.0 % uptime
Today
Iterable Global API Operational
90 days ago
100.0 % uptime
Today
3rd Party Push Operational
90 days ago
100.0 % uptime
Today
Airship Mobile Messaging Operational
90 days ago
100.0 % uptime
Today
AWS sns Operational
90 days ago
100.0 % uptime
Today
3rd Party SMS Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Delivery Notifications & Status Callbacks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Journeys Experiencing Performance Issues
Resolved - This incident has been resolved.
Apr 25, 17:19 UTC
Monitoring - We have implemented a fix and contacts are successfully entering journeys. Our team is continuing to monitor the situation.
Apr 25, 16:25 UTC
Investigating - We are currently investigating an issue that is preventing contacts from entering journeys.
Apr 25, 15:53 UTC
Apr 24, 2024
Audience API Outage
Resolved - This incident has been resolved.
Apr 24, 07:31 UTC
Monitoring - A fix has been implemented and we are monitoring performance.
Apr 24, 07:22 UTC
Identified - Audience API is currently experiencing an outage.

We are currently looking into this issue and will provide updates.
Apr 24, 06:50 UTC
Flows Unable to Successfully Sync
Resolved - This incident has been resolved.
Apr 24, 01:10 UTC
Update - We have implemented a fix and are continuing are monitoring performance.
Apr 24, 00:09 UTC
Update - We have implemented a fix and are continuing to monitor. Syncs are running successfully with the exception of event triggered syncs. We will continue to provide updates
Apr 23, 20:55 UTC
Update - We are continuing to monitor for any further issues.
Apr 23, 19:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 19:30 UTC
Investigating - Simon is currently experiencing an issue that is preventing flows from successfully syncing.
Apr 23, 19:04 UTC
Apr 23, 2024
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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