Identified - Simon is working through recovery as Snowflake progresses through their recovery.
Oct 21, 2026 - 21:52 UTC
Oct 21, 2026 - 21:52 UTC
Update - We are continuing to investigate this issue.
Oct 21, 2026 - 20:57 UTC
Oct 21, 2026 - 20:57 UTC
Investigating - There is a current Snowflake outage impacting the EU-West- 1 only
Oct 21, 2026 - 20:45 UTC
Oct 21, 2026 - 20:45 UTC
Simon Web App
Operational
Journeys
Partial Outage
Simon Event Trigger Flows
Operational
Simon Data Pipes
Operational
Simon Data Syncs
Partial Outage
Simon Audience API
Operational
Simon Mail
Operational
Simon Mail (message sending)
Operational
Simon Mail (subscription management)
Operational
3rd Party Email
Operational
SendGrid API
Operational
Iterable Global API
Operational
3rd Party Push
Operational
Airship Mobile Messaging
Operational
AWS sns
Operational
3rd Party SMS
Operational
Twilio SMS Delivery Notifications & Status Callbacks
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.