Update - Simon is moving our client Slack accounts into the Monetate org. As part of this transition, we'll be shutting down your current Simon Slack instance on Wednesday, September 16, 2026.
Ahead of that date, we'll be exporting your Slack history and resetting up your platform alerts to point to the new channel, so nothing gets lost in the move.
The one thing we need from your side is approval on the Slack invitations as they go out, so your team can get added to the new workspace without delay.
Please reach out to your account team with any questions.
Sep 03, 2026 - 14:43 UTC
Ahead of that date, we'll be exporting your Slack history and resetting up your platform alerts to point to the new channel, so nothing gets lost in the move.
The one thing we need from your side is approval on the Slack invitations as they go out, so your team can get added to the new workspace without delay.
Please reach out to your account team with any questions.
Sep 03, 2026 - 14:43 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 03, 2026 - 14:42 UTC
Sep 03, 2026 - 14:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 03, 2026 - 14:00 UTC
Sep 03, 2026 - 14:00 UTC
Scheduled - Simon is moving our client Slack accounts into the Monetate org. As part of this transition, we'll be shutting down your current Simon Slack instance on Wednesday, September 16, 2026.
Ahead of that date, we'll be exporting your Slack history and resetting up your platform alerts to point to the new channel, so nothing gets lost in the move.
The one thing we need from your side is approval on the Slack invitations as they go out, so your team can get added to the new workspace without delay.
Please reach out to your account team with any questions.
Sep 3, 2026 14:00 - Sep 18, 2026 14:00 UTC
Ahead of that date, we'll be exporting your Slack history and resetting up your platform alerts to point to the new channel, so nothing gets lost in the move.
The one thing we need from your side is approval on the Slack invitations as they go out, so your team can get added to the new workspace without delay.
Please reach out to your account team with any questions.
Sep 3, 2026 14:00 - Sep 18, 2026 14:00 UTC
Simon Web App
Under Maintenance
Journeys
Operational
Simon Event Trigger Flows
Operational
Simon Data Pipes
Operational
Simon Data Syncs
Operational
Simon Audience API
Operational
Simon Mail
Operational
Simon Mail (message sending)
Operational
Simon Mail (subscription management)
Operational
3rd Party Email
Operational
SendGrid API
Operational
Iterable Global API
Operational
3rd Party Push
Operational
Airship Mobile Messaging
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AWS sns
Operational
3rd Party SMS
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Twilio SMS Delivery Notifications & Status Callbacks
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Operational
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Maintenance
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No downtime recorded on this day.
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had a major outage.
had a partial outage.