Journey Log Data Outage

Incident Report for Simon Data

Resolved

From 13:00 to 14:40 EST, Journey actions, e.g. sends, delays, continued as expected. However, the associated log data was not written to Journey Contact History. Therefore, Journey actions during this time will not be reflected in Simon Journey's Reporting UI as well as available in Contact History log data feeds.

Posted Dec 13, 2024 - 18:00 UTC