Flows Unable to Successfully Sync

Incident Report for Simon Data

Resolved

This incident has been resolved.

Posted Apr 24, 2024 - 01:10 UTC

Update

We have implemented a fix and are continuing are monitoring performance.

Posted Apr 24, 2024 - 00:09 UTC

Update

We have implemented a fix and are continuing to monitor. Syncs are running successfully with the exception of event triggered syncs. We will continue to provide updates

Posted Apr 23, 2024 - 20:55 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 23, 2024 - 19:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2024 - 19:30 UTC

Investigating

Simon is currently experiencing an issue that is preventing flows from successfully syncing.

Posted Apr 23, 2024 - 19:04 UTC

This incident affected: Simon Event Trigger Flows and Simon Data Syncs.